CONTACT US

LET’S MOVE THE OCEAN TOGETHER

Whether you need support, have a question, or simply want to say hi — we’d love to hear from you.
Send us a message and become part of a movement that protects our oceans.
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    GET IN TOUCH

    Use our contact form and we’ll get back to you shortly.
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    SEND US AN EMAIL

    hello@biancaxenia.com
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    OUR OFFICE

    Schlossstrasse 116,
    3008 Bern, Switzerland

FAQS

YOUR QUESTIONS, ANSWERED

How can I contact customer support?

You can reach our customer support team anytime via email at
 or by using the contact form on our website.
We’ll get back to you as soon as possible.

What are your business hours?

Our customer support team is available Monday to Friday.
We aim to respond to all inquiries within 1–2 business days.

What payment methods do you accept?

We accept the following payment methods:
  • PayPal
  • Credit Card
  • Apple Pay
  • Google Pay
Payments are securely processed via PayPal and Shopify Payments.
Ocean Water On Beach Sand